Refund Exchange Policy

All sales are final. Store credit or an exchange may be issued for products purchased directly from our website. However, due to the hygienic nature of smoking products, once the product is used, there is no warranty coverage or replacement available. If you believe your item was defective on arrival and has not been used, please contact us immediately for a return label to process your exchange.

Please contact customer service if you have any questions about exchanges by using the Support link.